Payment Options
Citizens Gas offers several payment options to meet customer needs, help take the hassle out of bill paying and make paying bills convenient. You can pay your gas, water and electric bill at Citizens Gas. You can write one check and enclose all three invoices to Citizens Gas, or write separate checks and mail them to Citizens Gas. You can also drop off your payment at the 24-hour payment depository at 21st and Meridian streets.

Budget Payment Plan
When you join the Citizens Gas Budget Payment Plan, you can pay the same amount each month to help spread out the cost of winter heating. Call (317) 924-3311 to enroll.

Automatic Bank Deduction Plan (ABD)
Your total monthly gas bill or budget payment is deducted from your checking or savings account on the due date of your bill. You will still recieve a monthly bill in the mail.
 Automatic Bank Deduction Form

Flexible Payment Arrangements
If you have difficulty paying your bill, Citizens Gas will work with you to make arrangements. Call (317) 924-3311 to talk to one of our Customer Service Representatives.

Large Print and Braille Billing
Sight-impaired customers may request a large print or Braille bill. Call (317) 924-3311 to start recieving a Large Print or Braille Bill.

Duplicate Notice Protection for Senior Citizens
Citizens Gas will send notification to a third party you designate, if a bill is overdue. The third party would not be responsible for paying the bill, just for reminding you that it is due. Simply give us a call at (317) 924-3311 and let us know you want to sign up for this service.